Privacy Policy

Anti-money laundering legislation as is in effect makes it necessary for us to make public our anti-money laundering policy to ensure we comply with money laundering regulations and not accept payments that expose our company to possible criminal fines and penalties.

We view money laundering as a serious criminal offense, and as such, comply with regulatory requirements intended to prevent money laundering.

SwiftPay has devised the following means to check such activities:

  • Know Your Customer (KYC) Verificatio.

  • Prudent record of all transactions for a minimum record of five years.

  • Educating our team continuously in terms of anti-money laundering regulations.

  • Monitoring and reporting any suspicious activity and transactions.

  • Setting of daily transaction limit for all transactions.

  • Constant regulation of deposits by the introduction of the Invoice System.

  • Refund of all third party deposits to the funds source.

  • Prevention of anonymous registration on the site by using the customer’s bank information and

  • Close monitoring of all transactions and information in the system making sure they are correct at all times and complies with applicable laws.

Please note that SwiftyPay reserves the right to refuse a transaction at any time, incase we suspect that such transaction is connected to money laundering or any other criminal activity.

In addition, will report this suspicious activity in order to comply with said regulations, and internationally accepted laws and customs which also prohibits from disclosing this information to you.

Terms of Service provides important information about receiving services from, please take your time to read and understand them. You may review, save or print any part of these Terms. We encourage you to save a copy of this entire document and refer to it as you use our services.

  • NB! We do NOT use Skype, WhatsApp, ICQ , BBM, Yahoo messenger or any other chat platforms, as all communications and transactions are done solely on our website, either via our secure chat or by internal mail from the user’s dashboard, this is only applicable to our “Verified users ONLY!.”

  • We shall not provide any Personal Data to any third parties for any purposes without the permission of the Customer to whom this information is related. The Administrator reserves the right to disclose confidential information when it is required by the business conduct practices.

  • By agreeing to our exchange services, every customer who initiates a transaction agrees to internal transaction protection. It is the exclusive right of every customer to agree or to disagree with exchange terms and/or rates. By sending any payment to us, they also agree to get an exchange of what may have been agreed prior to their payments.

  • By providing your Personal Data (email) during the Registration in the System, the Customer agrees to data processing, with or without the use of automation technology and/or devices, in particular, information gathering, storage, and equally agrees to receive periodic news emails and service related updates from (

  • Whenever you provide sensitive information, protects your privacy with the most advanced encryption technology. Ensuring adequate security measures to protect the stored information. Unless otherwise specified in legal or governmental compulsory provision, we will never in any situation disclose any of your personal information to third parties including business entities or individual, without your permission.

  • We reserve all the rights to modify and or change our terms and conditions at any point in time.

  • Refund requests are subject to Admin’s approval and only our VERIFIED customers can request for a refund.

  • You cannot request for a refund once your e-Wallet has been funded however, you will need to place a sell order immediately to the company.

  • If the purpose of your transaction(s) and or source of funds used for transaction(s) are restricted or prohibited by applicable anti-money laundering policy, we shall refund,report and disable the user immediately.

  • ensures that all orders are settled within 3 hours except we experiencing technical challenge(s). long queues, customer’s verification process, bank transfers, or any other unforeseen circumstance(s).

  • When an order is placed and we are unable to meet up the demands due to unavailability , confirmation and or other personal reasons, after 72 hrs, We shall refund 100% the payment however, the customer needs to contact our support for the refund.

  • All requests for a refund or dispute takes between 3-5 working days to be processed, during this duration the customer reserve the right to cancel the refund appeal or the dispute providing in details reasons for the cancelation and may require documentation.